How AirHelp.com Can Get You Paid for Flight Delays and Cancelations
As an air traveler, you’ve likely experienced the frustration of flight delays and cancelations. You made it to the airport on time, checked your bags, cleared security, only to find your flight won’t depart for hours or won’t depart at all. Not only is it an inconvenience, but it can cost you money and valuable time. You may feel powerless in these situations, at the mercy of the airline. However, you do have options to get compensated. AirHelp is a company that can help you file a claim and get paid for eligible flight disruptions. With a high success rate and no upfront fees, AirHelp makes it easy to submit a claim for compensation when your flight is delayed or canceled due to an airline issue. In just a few minutes, you can find out if you’re eligible for up to $700 per person in compensation. AirHelp handles the entire claim process and will get you paid with no hassle. The next time your flight is disrupted, don’t get mad – get paid. Let AirHelp fight for your rights and the compensation you deserve.
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What Is AirHelp.com and How Does It Work?
AirHelp.com is a service that helps airline passengers claim compensation for delayed or canceled flights that originate in or arrive at an EU airport, or flights on an EU airline. The company has a team of experts that handle the claim process for you, working to get you paid for what you’re owed under EU Regulation 261.
How Does It Work?
- Enter your flight details. Provide information like your departure and arrival airports, flight dates, booking reference, and passenger details.
- AirHelp determines if your flight disruption qualifies for compensation. If it does, they will notify you of the amount you are eligible to claim. Compensation amounts range from €250 to €600 per passenger for short-haul flights and €400 to €800 for mid-haul flights.
- If eligible, AirHelp will guide you through the claim process. You provide some additional details and documentation to build your case. AirHelp handles submitting the claim and negotiating with the airline on your behalf.
- AirHelp charges a 25% commission on the total amount of compensation obtained. You pay nothing upfront and only pay if they are successful in getting you compensation from the airline. Many people find the fee reasonable given AirHelp does all the work.
- Receive your payment. If successful, AirHelp will deposit the full compensation amount into your bank account, deducting their 25% commission. The entire process typically takes 3 to 12 months.
By handling the claim process, AirHelp makes it easy to pursue compensation you’re rightfully owed under EU law. Their experts know the ins and outs of the rules and have experience negotiating with airlines. With little time and effort on your part, AirHelp aims to get you paid for your flight disruption.
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Check Your Flight Eligibility on AirHelp.com
To determine if you are eligible for compensation through AirHelp.com, you will need to provide some details about your flight. First, enter your flight number, departure and arrival airports, and scheduled departure and arrival times.
Next, AirHelp will review the details of your flight against their database of historical flight data and airline terms and conditions. If your flight experienced a lengthy delay, cancelation, or denied boarding due to an issue within the airline’s control, you may be entitled to compensation under regulations like EU 261 or US Bill of Rights.
However, there are certain situations that would exempt the airline from providing compensation, such as weather events, political instability, security risks, or industrial action unrelated to the airline. If one of these extraordinary circumstances caused your flight disruption, you would unfortunately not qualify for payment.
Check Your Eligibility
To check your eligibility for compensation through AirHelp.com:
- Visit AirHelp.com and click ‘Check Your Compensation’
- Enter your flight details including flight number, departure/arrival airports and scheduled departure/arrival times
- AirHelp will review your flight details and let you know if you are eligible for payment from the airline
- If eligible, you can proceed to file a claim with AirHelp at no upfront cost. AirHelp will negotiate with the airline on your behalf and take a small percentage of the compensation amount as payment.
By using AirHelp.com, you have nothing to lose in checking if you are owed compensation for your delayed, canceled or overbooked flight. Within a few minutes of entering your flight details, you will know definitively if you qualify and can take the necessary next steps to receive your payment in a hassle-free manner.
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Submit a Claim for Your Delayed or Canceled Flight
To submit a claim for compensation due to a delayed or canceled flight, follow these steps:
Visit AirHelp.com and select ‘Submit a Claim’ on the homepage. You will be asked to provide details about your flight including the airline, flight number, departure and arrival airports, scheduled departure date and time, and actual departure date and time. Enter the information for your delayed or canceled flight.
Check Eligibility
AirHelp will review the details of your flight and determine if you are eligible for compensation under EU Regulation 261/2004 or other applicable regulations. Flights departing from or arriving in an EU member state or flights operated by an EU carrier are typically covered. Your flight must have been delayed by more than three hours, canceled less than 14 days before departure, or you were denied boarding due to overbooking. If your flight is eligible, AirHelp will provide an estimate of the amount of compensation you may receive.
Provide Documentation
To submit your claim, you will need to provide documentation to verify your flight details. This includes your e-ticket or booking confirmation which shows your scheduled departure and arrival times. You will also need evidence of the delay or cancelation such as a statement from the airline regarding the reason for the disruption or screenshots showing the actual departure and arrival times. Upload photos or scans of these documents to support your claim.
Accept or Appeal Offer
AirHelp will process your claim and documentation then provide a final compensation offer for your delayed or canceled flight if approved. You can choose to accept the offer and receive payment via PayPal, bank transfer or as a travel voucher. If you believe you are entitled to a higher amount, you have the option to appeal the offer and provide additional justification for a revised claim. AirHelp aims to resolve all claims and appeals within 90 days from submission.
By providing the necessary details and documentation for your disrupted flight, you maximize your chances of receiving the compensation you are owed under air passenger rights regulations. AirHelp’s free service and claim process make it simple to hold airlines accountable and get paid for delays and cancelations beyond your control.
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Track Your Claim Status and Get Updates
Once you’ve submitted a claim on AirHelp.com, you’ll want to track its progress. The claims process typically takes between 3 to 12 weeks to complete, depending on the complexity of your case and the airline involved.
Check Your Dashboard
Log in to your AirHelp account to view details about your claim on your personal dashboard. Your claim will go through several stages, beginning with “Submitted” and ending with either “Accepted” or “Rejected.” As your claim moves through the review process, the status will update to “Under Review,” “Waiting for Airline Response,” “Re-Review,” and finally either “Accepted” or “Rejected.”
Respond Promptly to Requests
AirHelp may contact you via email during the review process to request additional details or documentation about your flight disruption or expenses incurred. Be sure to respond to these requests in a timely manner to avoid delays. Failure to provide requested evidence can result in your claim being rejected.
Accepted or Rejected Outcome
If your claim is accepted, AirHelp will confirm the amount of compensation you will receive from the airline. The compensation owed to you will then be paid out within 3 to 12 weeks, depending on the airline. If your claim is rejected, AirHelp will specify the reasons why. You will have the option to provide additional details to support your claim or appeal the decision.
Track Compensation Payment
Once your claim has been accepted and the compensation amount confirmed, monitor your dashboard and check your email for updates on when payment will be issued. The compensation may be paid out via direct deposit, wire transfer, or paper check depending on your location and selected payout method. Be on alert for any final steps needed to process your payment.
By regularly signing in to check your AirHelp dashboard and promptly responding to requests for further details, you can stay up-to-date on the status of your flight compensation claim. While the review process may take several weeks, maintaining open communication and providing strong evidence to support your claim will increase the likelihood of a successful outcome. With patience and persistence, you can get the compensation you deserve for your flight disruption.
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How Much Compensation Can You Expect?
AirHelp.com aims to get travelers the compensation they are legally owed when flights are delayed or canceled. The amounts can vary depending on the specifics of your situation, but in general, you can expect the following:
For short delays (under 2 hours for domestic flights or under 3 hours for international flights), compensation is typically not provided. However, for longer delays or cancelations, you may be eligible for reimbursement of reasonable expenses like meals, transportation, and accommodation.
For mid-length delays (between 2 to 4 hours for domestic or 3 to 6 hours for international) or cancelations with less than 14 days’ notice, you can expect 200 to 600 euros per passenger for short-haul flights within Europe, 400 to 800 euros for mid-haul intra-European flights, and 600 to 1,200 euros for long-haul intercontinental flights.
For long delays (over 4 hours for domestic or over 6 hours for international) or cancelations with less than 7 days’ notice, compensation amounts increase to 250 to 750 euros for short-haul, 500 to 1,000 euros for mid-haul, and 1,000 to 2,400 euros for long-haul flights.
In some cases of lengthy delays, missed connections, or cancelations with very short notice (less than one day), you may be entitled to compensation of up to 600 euros for short-haul, 1,200 euros for mid-haul, and 2,400 euros for long-haul flights, especially if the issue was within the airline’s control.
The actual amount offered will depend on the specifics of your flight, the length of delay, the reason for the disruption, and the airline’s policy. AirHelp makes the claims process simple by gathering the details of your flight, determining your eligibility for compensation, and negotiating with airlines on your behalf to recover the maximum amount possible under EU regulations. Their service fee is typically 25-30% of the total compensation amount.
By understanding your rights as an air traveler and using services like AirHelp when needed, you can make sure you receive the reimbursement and compensation you deserve for flight delays and cancelations. While the amounts may vary, you can generally expect between 200 to 2,400 euros per passenger for eligible flights within, into, or out of the European Union.
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Real Customer Reviews and Experiences Using AirHelp.com
AirHelp.com has helped thousands of travelers get compensation for delayed and canceled flights. According to verified customer reviews, the service is straightforward to use and effective.
Simple claim process
Submitting a claim through AirHelp is simple. Just provide your flight details like the airline, flight number, departure and arrival airports, and the reason for your delay or cancelation. AirHelp will verify if your flight disruption qualifies for compensation under passenger rights regulations. If so, they will handle the claim process on your behalf and negotiate with the airline to get you paid.
High success rate
AirHelp has a very high success rate, with an average of 1 in 3 claims resulting in a payout. They are experts in air passenger rights laws and know exactly what details and evidence are needed to build a strong case. While airlines often initially deny claims or offer minimal compensation, AirHelp persists to get travelers what they are truly owed under the law, which can be up to $700 per person for long delays.
No upfront fees
AirHelp operates on a “no win, no fee” model. There are no upfront or hidden charges to use their service. They only collect a percentage of the total compensation amount, and only if your claim is successful. Some travelers have reported receiving compensation payments 3-4 times higher than what the airline originally offered by using AirHelp.
Excellent customer service
Those who have used AirHelp frequently highlight their great customer service. The team is very responsive and provides updates on claim statuses and next steps regularly. They make the process as easy and hassle-free as possible for travelers and are available for any questions. AirHelp’s mission is to support passengers in enforcing their rights and they deliver on that promise.
While no service is perfect, according to real customer reviews, AirHelp is a reputable company that provides a valuable solution for air travelers seeking compensation for flight issues outside of their control. For a straightforward, no-risk way to potentially get paid for your delayed or canceled flight, AirHelp is worth considering.
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The AirHelp.com App – File Claims on the Go
The AirHelp.com mobile app allows you to easily file claims for delayed or canceled flights while on the go. Available for both iOS and Android devices, the free app provides an efficient way to submit compensation requests and check on the status of your claims.
To get started, download the AirHelp app on your mobile device. Then simply sign in with your AirHelp.com username and password or create an account if you’re a new user. Once signed in, you’ll see the dashboard with options to file a new claim or view existing claims.
File a New Claim
When your flight is delayed or canceled, open the AirHelp app and select “File a new claim.” You’ll be prompted to enter details about your flight like the airline, flight number, departure and arrival airports, and the reason for the disruption. The app will automatically check if your flight qualifies for compensation under EU Regulation 261. If eligible, you can go ahead and submit your claim through the app.
AirHelp will then contact the airline on your behalf to request compensation for your delayed or canceled flight. You’ll receive notifications in the app as your claim progresses through the process. The claim experts at AirHelp have a high success rate of obtaining compensation from airlines, so you have a good chance of receiving a payout for your flight disruption.
Check Claim Status
To view the status of claims you’ve already submitted, open the “Your claims” section in the app. You’ll see details on each claim like the date submitted, claim ID, airline, and current status. The status will update to show when the airline has been contacted, their response, and if a payout has been issued. You can also tap into any claim to see messages from the AirHelp team on the progress.
The AirHelp mobile app provides an easy, convenient option for getting compensation for delayed or canceled flights, even when you’re on the go. By handling the entire claims process, AirHelp makes it as simple as possible to get the money you’re owed from airlines when your travel plans have been disrupted.
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Tips for Making a Successful Claim With AirHelp.com
To successfully make a claim with AirHelp for a delayed or canceled flight, there are a few key tips to keep in mind:
\n\n###File Your Claim As Soon As Possible
Do not delay in filing your claim after your flight disruption. AirHelp requires claims to be submitted within 6 months for delayed flights and 3 years for canceled flights. The sooner you file, the more likely AirHelp will be able to recover the full compensation amount for you.
\n\n###Have Your Flight Information Ready
When submitting your claim, you will need to provide details about your flight like the airline, flight number, departure and arrival airports, scheduled departure time, actual departure time, etc. Make sure you have this information on hand to fill out the claim form accurately.
\n\n###Upload Your Boarding Pass or Ticket
As evidence to support your claim, you will need to provide either a digital or physical copy of your boarding pass or e-ticket. AirHelp will use this to verify the details of your flight and delays.
\n\n###Be Prepared to Provide Additional Evidence (If Requested)
In some cases, AirHelp may request further evidence such as a statement from the airline regarding the reason for the delay or cancelation, a screenshot of the airport’s departure board indicating your flight’s delay or cancelation, or other documentation. Be prepared to provide any evidence AirHelp needs to substantiate your claim.
\n\n###Understand Your Passenger Rights
Knowing your rights under EU Regulation 261/2004 will help you understand what you may be entitled to in compensation for your delayed or canceled flight. AirHelp aims to recover the full amount of compensation you are owed under this regulation. Familiarize yourself with the rules to ensure you receive the proper compensation amount.
\n\n###Be Patient During the Claim Process
The claim process can take between 2 to 12 weeks depending on the complexity of your case and time of year. Be patient while AirHelp investigates your claim and deals with the airline. AirHelp will keep you updated on the progress of your claim and compensation payment. Your patience will pay off!
Following these tips will set you up for success in getting compensated for flight disruptions through AirHelp. Let their flight compensation experts handle the claim process while you get on with your trip or return home. You deserve to be paid for delays and cancelations that are out of your control.
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AirHelp.com FAQs: Common Questions Answered
AirHelp.com is a service that helps travelers get compensated for flight delays, cancelations, and overbooking. If you’ve experienced any of these issues, AirHelp may be able to get you up to $700 in compensation. Here are some frequently asked questions about the service:
How does AirHelp work?
AirHelp has a team of experts who will evaluate your flight records and determine if you are eligible for compensation under air passenger rights regulations. If you have a valid claim, AirHelp will file a claim on your behalf and negotiate with the airline to obtain the maximum amount of compensation you are owed. AirHelp keeps 25% of the total compensation as a service fee.
What flights are eligible for compensation?
Most flights departing from or arriving in the EU, as well as flights departing from or arriving in the US, are covered under air passenger rights regulations. Some cases that qualify for compensation include:
- Flight delays of 3 hours or more
- Flight cancelations
- Being denied boarding due to overbooking
How much compensation can I get?
Compensation amounts vary depending on the length of your delay/cancelation and the distance of your flight. You can receive up to $700 per passenger for long-haul flights. The exact amount will depend on the specifics of your flight and claim. AirHelp aims to get you the maximum amount you are entitled to under the law.
How long does the claims process take?
The time it takes for your claim to be resolved depends on several factors, including how promptly the airline responds and whether they accept or deny your claim. Most claims are resolved within 3 to 12 months. AirHelp will work to expedite the process as much as possible but cannot guarantee a specific timeframe. You will be notified at key milestones, and payment will be issued directly to you upon successful resolution of your claim.
Is there any risk or cost to me?
No. AirHelp works on a “no win, no fee” basis. They will evaluate your claim for free and only charge a 25% commission on the compensation amount if your claim is successful. If your claim is denied for any reason, you pay nothing. You have nothing to lose by allowing AirHelp to advocate on your behalf.
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Conclusion
As a traveler, you understand how frustrating flight delays and cancelations can be. While the airlines are responsible for providing compensation in many cases, actually obtaining that compensation is often an uphill battle. AirHelp makes the process simple by handling the claim process for you. They have a high success rate of obtaining compensation from airlines on behalf of travelers. The amounts can be substantial, from $250 up to $700 per person for long delays or cancelations. For a small fee, AirHelp does all the work to file, follow up on, and collect compensation claims. Their knowledgeable customer support team is available to answer any questions you may have about eligibility or the claims process. If you’ve experienced a flight delay or cancelation in the past three years, it’s worth checking to see if you’re owed compensation. Let AirHelp fight for your rights as an air passenger so you can enjoy smoother travels in the future. Overall, AirHelp provides an invaluable service for hassle-free flight compensation.
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