Trip.com Review: Tips From an Experienced User

As an experienced traveler, you know that finding the right booking platform for your trips is essential. When you’re searching for hotels or flights, you want a website that is intuitive to navigate, offers competitive rates, and provides helpful resources to plan your itinerary. Trip.com aims to check all of these boxes and has become a go-to site for many frequent travelers. However, before you book your next adventure through Trip.com, here are some tips to help you get the most out of the platform based on lessons learned from over 10 years of using the site. With the right approach, Trip.com can become your ally for travel planning and help you save time, money, and hassle on your trips.

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What Is Trip.com and How Does It Work?

Trip.com is a leading online travel service provider based in China that allows you to book hotels, flights, train tickets, and tour packages. Founded in 1999, Trip.com has operations in over 60 countries and regions worldwide.

To use Trip.com, simply visit their website or download their mobile app. You can then search for and compare hotels, flights, trains, and tours to find deals and book your trip.

Booking Accommodations

When booking a hotel, you can filter by star rating, price, amenities, and location. Trip.com offers price matching if you find a lower rate on another site. They also provide useful information like recent guest reviews, photos, and room details to help you choose the right place to stay.

Finding Flights

Trip.com allows you to search for and compare flights from multiple airlines. You can filter flights by departure/arrival time, number of stops, airline, and fare type (e.g. economy, premium economy, business). Be sure to check Trip.com’s “Deals” section for the lowest fares and any current flight sales or coupons before booking.

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Riding the Rails

If traveling by train, Trip.com can help you book high-speed rail tickets and traditional rail tickets in mainland China as well as some destinations in Europe and Asia. Simply enter your departure and arrival stations and travel date to view schedules and fares.

Exploring Tours

For those looking to book guided tours and excursions, Trip.com offers a wide range of options covering major destinations worldwide. You can find tours based on activity (e.g. sightseeing, food, shopping), destination, price, and more. Most tours can be booked immediately without any advance reservation required.

In summary, Trip.com aims to provide a one-stop travel booking experience with competitive rates and a user-friendly interface. Their extensive inventory and 24/7 customer service can help ensure a seamless trip. With a little familiarity, you’ll be navigating Trip.com with confidence to unlock the best deals.

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Pros of Booking With Trip.com

Booking with Trip.com offers many benefits for travelers looking to save time and money.

Vast inventory of hotels and flights. Trip.com has one of the largest selections of hotels and flights to choose from for destinations around the world. You’re sure to find deals to meet your needs and budget.
Price matching and discounts. Trip.com price matches with competitor sites and frequently offers coupon codes for additional savings on hotels and flights. They also negotiate special rates with hotels and airlines that you can’t find anywhere else.
Easy package booking. If you want to bundle your hotel and flight together, Trip.com makes it simple. Their travel packages often provide the best value by bundling multiple components at a lower combined price.
Helpful filters and recommendations. Trip.com allows you to filter search results in multiple ways to find exactly what you’re looking for. Their algorithm also provides personalized recommendations based on your search history and preferences.
Rewards program. As a Trip.com user, you can join their rewards program to earn points for future bookings. Points can be redeemed for free nights, flight upgrades, and other perks. The more you book, the more you can save.

Overall, Trip.com aims to make travel more affordable and accessible for everyone. By leveraging their partnerships and scale, they are able to provide lower prices and greater value to customers through an easy-to-use platform. For your next getaway, consider booking with Trip.com – your one-stop shop for amazing deals and rewarding travel experiences.

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Cons to Be Aware Of

While Trip.com offers many useful features for planning and booking travel, there are some downsides to be aware of before using the site.

Limited Customer Service

Trip.com does not offer phone support, so you are limited to email contact or online chat if you run into issues. Response times can vary, and the support offered may be more limited than what you would receive from a travel agent or other booking site. For complicated itineraries or emergencies, the lack of direct phone support could pose problems.

Strict Cancelation Policies

Trip.com works with many budget airlines and hotels that have strict cancelation and change policies. Be sure to read the fine print for your bookings carefully. Some fares may be nonrefundable or subject to large change fees. Trip.com’s own policies regarding cancelations, date changes and refunds are also quite strict, so double check that your plans are firm before booking.

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Upselling of Add-Ons

Like many travel sites, Trip.com aims to upsell customers on additional features, services and products during the booking process. They prominently advertise deals on rental cars, attractions tickets, travel insurance and more. While some of these add-ons can be useful, be wary of impulse purchases and only buy what you actually need and will use during your trip.

Lack of Personalized Service

As an online booking platform, Trip.com does not provide the personalized service you would receive from an experienced travel agent. The site is designed to handle basic bookings in an automated fashion. If you have a complex, multi-stop itinerary or want recommendations tailored to your interests, Trip.com may lack some of the human touch points that could enhance your trip planning experience.

Overall, Trip.com can be a useful tool for budget-conscious travelers booking straightforward trips. But for more complex travel plans or those wanting premium service, the cons discussed here are important to consider before using the site. Using a combination of online tools and human travel experts may provide the most comprehensive support.

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Best Deals and Discounts on Trip.com

Discount for Booking Hotels and Flights Together

When booking a hotel and flight on Trip.com, look for package deals that bundle the two together. Packages frequently offer significant savings versus booking separately. Trip.com’s “Hotel + Flight” filter lets you view package rates from multiple airlines and hotels in one place. You may find the best rates by being flexible with your dates and destination airport.

Coupon Codes and Promo Offers

Trip.com frequently runs coupon codes and promo offers that can save you up to 50% off hotels, up to $50 off activities, or bonus points/miles for flights. Check Trip.com’s “Coupons & Offers” page before booking to find the latest deals. You may need to enter a code at checkout to redeem the offer. Trip.com also regularly features seasonal sales with up to 50% off select destinations.

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Price Alerts and Tracking

Trip.com’s price alert tool tracks fares and rates for your selected flights, hotels, and packages. When prices drop for your search, Trip.com sends you an email alert. This makes it easy to book when rates reach their lowest point. You can track multiple trips at once and get alerts for price drops on both flights and hotels. Price alerts are free to use and can save you hundreds per ticket or night.

Cancelation Policies

Some of the best deals on Trip.com may come with stricter cancelation policies. Be sure to check the terms before booking. Many budget airlines and hotels charge fees for changes or cancelations with little notice. For the best flexibility, filter your search results by “Free Cancelation” and book refundable rates when possible. Paying a small premium for a flexible rate can give you peace of mind in case your plans change.

Trip.com aims to provide inclusive and unbiased recommendations for all users. By taking advantage of their available deals and discounts in an informed and conscientious manner, you can have an enjoyable experience discovering destinations that match your values and budget.

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Tips for Finding the Best Flight Deals on Trip.com

To find the best deals on flights using Trip.com, here are some tips from an experienced user:

Compare Fares Across Sites

Trip.com aggregates fares from hundreds of airlines and travel sites, but it’s still a good idea to compare fares on other major sites like Kayak, Expedia, and Travelocity. You may find slightly lower prices on another site for the same itinerary.

Be Flexible With Your Dates

Flying a day or two earlier or later, or even into a nearby airport, can potentially save you hundreds of dollars. Trip.com’s flexible date search allows you to see the cheapest fares within 3 days before and after your selected dates. It’s worth adjusting your trip if the savings are substantial.

Look for Discounts and Coupons

Trip.com frequently offers coupon codes for 5-15% off select flights and hotels. Check Trip.com’s deals page before booking to find the latest promo codes. You can also search online for Trip.com coupon codes to save on your booking.

Book 6 to 8 Weeks in Advance for the Best Fares

While last minute deals do exist, in general, the prime booking window for the lowest airfare is between 6 to 8 weeks before your trip. Booking too early, more than 3 to 4 months ahead, often means paying higher fares. Waiting until the last minute, within 2 weeks of departure, may mean limited flight options and the risk of sold out seats. Of course, there are exceptions around holidays and special events.

Be On the Lookout for Price Alerts

Once you’ve searched for fares, turn on Trip.com’s price alert feature to be notified if fares drop for your selected itinerary. Fares often fluctuate, and you could save money if the price drops, even after booking. Trip.com allows you to cancel most bookings within 24 hours for a full refund. You can then rebook at the lower fare if a price alert comes through.

With the right tips and tricks, you can become an expert at finding the best deals on flights using Trip.com. Flexibility, timing, and persistence in searching will serve you well. Happy travels and happy saving!

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Getting the Most Out of Trip.com for Hotels

To get the most out of Trip.com for booking hotels, keep the following tips in mind:

Compare All Available Rates

Trip.com compiles hotel rates and availability from many different booking sites, but does not actually handle the reservations. Compare the rates shown on Trip.com to those on the hotel’s direct site as well as competitor booking sites. You may be able to find lower rates elsewhere, especially if you’re a loyalty program member.

Check for Discounts and Coupons

Search online for Trip.com promo codes and coupons to save on hotels. The site frequently offers percentage discounts off certain hotels or dollar-amount discounts for minimum spend. They also run regular flash sales with deep discounts on selected properties.

Read Recent Reviews

Pay close attention to reviews written within the past 6-12 months to get an accurate sense of the current hotel experience. Look for mentions of recent renovations or changes in management to determine if older reviews still apply. Scan for recurring themes in both positive and negative reviews to identify potential issues to be aware of or advantages you can look forward to enjoying.

Consider Alternative Accommodations

In addition to standard hotels, Trip.com also lists vacation rentals, apartments, hostels, and bed and breakfasts. These alternative accommodations often provide more space, amenities, and value for your money. They can be ideal for families or longer stays. Be sure to filter by the specific type of accommodation you’re interested in.

By leveraging Trip.com to research all available rates, find the best discounts, read recent reviews from other travelers and consider alternative lodging options, you can feel confident booking a hotel that will meet your needs and budget. With some time and patience, you may discover the perfect place to call home during your travels.

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Trip.com Features You May Not Know About

Trip.com offers many useful features to help make your travel experience seamless. Below are some lesser-known options you may want to take advantage of for your next trip.

Price Match Guarantee

If you book a hotel through Trip.com and then find a lower price for the same room on another website within 24 hours of booking, Trip.com will match that lower price. To take advantage of this price match guarantee, contact Trip.com customer service within 24 hours of your initial booking with details of the lower price you found. They will review and process your claim, and if approved, will refund you the difference.

24-Hour Cancelation

Most hotel bookings made through Trip.com offer free cancelation within 24 hours of booking for a full refund. This gives you peace of mind in case you have a last-minute change of plans. Be aware that some rates, such as prepaid or non-refundable rates, may have additional restrictions. It is best to carefully review the rate details and cancelation policy before booking to ensure it meets your needs.

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VIP Benefits

By signing up for Trip.com’s free membership program, you gain access to additional VIP benefits and perks. As a Trip.com member, you earn 1 point for every $1 spent on hotels and gain access to VIP rates with extra discounts. You can also enjoy benefits like room upgrades, free breakfasts, resort credits, and more, depending on your membership tier. The basic membership is free to join and points earned never expire.

Price Alerts

Set up price alerts for your favorite destinations and Trip.com will notify you if rates drop for hotels you’re interested in. You choose the dates, star rating, and maximum price, and Trip.com will alert you if there are price drops that meet your criteria. This makes it easy to get the best possible deal on your accommodation. Price alerts are available on both the Trip.com website and mobile app.

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Trip.com FAQs: Common Questions From Travelers Answered

When is the best time to book a flight on Trip.com?

Trip.com offers competitive fares for flights departing in the next 3 to 6 months. Booking 4 to 6 weeks in advance typically provides the best deals for domestic flights, while booking 2 to 3 months ahead for international flights is recommended. Red-eye flights and those departing mid-week usually offer lower fares. You can also set a fare alert on Trip.com to receive notifications when fares for your selected flights drop.

What payment methods does Trip.com accept?

Trip.com accepts all major credit and debit cards including Visa, Mastercard, American Express, Discover, JCB, and UnionPay. You can also pay using PayPal and Alipay for select airlines and routes. Bank transfers and wire payments are not currently supported. All transactions on Trip.com are processed in the local currency of the site you are booking from. Currency conversions are handled automatically at the daily exchange rate.

Does Trip.com charge booking or service fees?

Trip.com does not charge any booking or service fees for airline tickets, hotel reservations or rental car bookings. The prices displayed on the site include all taxes and carrier-imposed surcharges. Some airlines or hotels may charge additional baggage, food or entertainment fees which would be indicated during the booking process. You are advised to review the fare rules for your specific itinerary to understand what is and is not included.

Can I cancel or change a booking on Trip.com?

Most airfare, hotel and rental car bookings made on Trip.com can be canceled or changed for a fee depending on the fare rules and cancelation policy. On average, flights can be canceled up to 24 hours after booking for a full refund. Closer to the departure date, cancelation fees apply and increase as the departure date approaches. Changes to flight bookings also incur change fees which vary by airline. Hotel cancelation policies are set by the individual properties. Rental car bookings can typically be canceled up to 24-48 hours before pick-up for a full refund. You should review the exact terms for your booking on Trip.com for the details.

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Conclusion

As an experienced user of Trip.com, you now have insights into leveraging the platform to book affordable travel and accommodations. With some tips for searching, comparing, and booking, you can avoid hassles and get the most out of your next trip. While no service is perfect, Trip.com aims to provide a streamlined experience for travelers looking to save money and time. For your next getaway, give Trip.com a try—you may just find it leads you to exciting new destinations without breaking the bank. With an open and curious spirit of adventure, the world can open up to you in amazing ways. Here’s to many happy trails ahead!